Hermes parcel tracking
Enter your 14-digit Hermes tracking number and check where your parcel is right now — free, with no sign-up. Below: how Hermes delivery windows work and what to do if your parcel is late.
- Carrier
- Tracking number format
- 14 digits
- Cost
- Free, no sign-up
Hermes Germany, part of the Otto Group, is one of the country’s largest parcel services for private customers and online shops. Hermes tracking numbers have 14 digits and are printed on the PaketShop receipt or included in the shipping confirmation — many shops, from Otto to Zalando partners, dispatch via Hermes. Enter the number above to jump straight to the official Hermes tracking with the current scan history of your parcel.
A Hermes speciality: the evening before delivery you usually receive a notification with the expected delivery window, which narrows further on the delivery day itself. Hermes makes up to four delivery attempts; if you’re out, the parcel often goes to one of the roughly 16,000 Hermes PaketShops nearby, where it waits for you for ten working days. Standard shipments within Germany take about 1–3 working days.
Tracking one Hermes parcel is easy — tracking Hermes, DHL and DPD shipments at once is not. That’s why Europarcel is launching in Germany: compare live offers from all major carriers, book from €4.99 with door pickup, and follow every shipment on one tracking page. Join the waitlist below and get launch access first.
Frequently asked questions
?Where do I find my Hermes tracking number?
On the receipt you get in the PaketShop, in the Hermes shipping confirmation, or in the dispatch email from the shop. It always has 14 digits.
?How long does Hermes take to deliver?
Standard parcels within Germany usually take 1–3 working days. On the delivery day, the announced time window narrows so you know roughly when the courier will arrive.
?What happens if I miss the Hermes courier?
Hermes makes up to four delivery attempts. Often the parcel is taken to a nearby Hermes PaketShop instead, where it’s held for ten working days — you’ll find the address on the notification card or in the tracking.
?Why is my Hermes tracking not updating?
Hermes scans parcels at depots and on the delivery tour, so a quiet day in between is normal. If nothing changes for more than three working days, contact Hermes customer service or ask the sender to start an enquiry.
?Will I be able to track Hermes parcels on Europarcel?
Yes. At launch, Europarcel will bundle tracking for Hermes, DHL, DPD, GLS, UPS and FedEx shipments on one page. Join the waitlist to be among the first users.
Track parcels from other carriers
Soon: every shipment on one tracking page
Europarcel is launching in Germany — compare offers from six carriers, book from €4.99 and track everything in one place. Join the waitlist now.